{"id":7054,"date":"2025-01-27T14:23:46","date_gmt":"2025-01-27T13:23:46","guid":{"rendered":"https:\/\/t2b.ch\/?page_id=7054"},"modified":"2026-03-03T12:53:54","modified_gmt":"2026-03-03T11:53:54","slug":"ai-solutions","status":"publish","type":"page","link":"https:\/\/t2b.ch\/en\/ai-solutions\/","title":{"rendered":"Our AI Solutions"},"content":{"rendered":"
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AI-supported Solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Your Data. Your AI.

Secure.<\/i> Data stays in your data center.
Efficient. thalabus has low infrastructure requirements.
Fast. AI solutions are created in a few weeks on thalabus.
Correct. Your answers are based on your data and the source can be displayed.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tChatbots for Customers and Employees\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

Multilanguage chatbots are the \"classic\" realm for Large Language Models LLMs. Whereas it is easy to create a Chatbot for simple use cases, complexity increases with data volume, data complexity and the need for compliance.
If you need protect person data, intellectual property<\/b> or just be sure that the answers of your chatbot are 100% correct<\/b>, the effort to build this increases by factors.
\nUnless you use the thalabus platform that provides the right tooling for complex solutions.<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAnswer customer inquiries efficiently\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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Chatbots provide well-founded answers to common customer questions and reduce manual effort, freeing up resources for strategic tasks.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAutomate internal requests\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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Routine questions from HR or IT are handled intelligently, resulting in more consistent processes and increased productivity.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tManage process flows transparently\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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Requests are prioritized and tracked, ensuring responsibilities remain clear and operational processes can be managed efficiently.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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thalabus facilitates the creation of a knowledge base, integrates data from diverse source systems<\/b>, and automatically builds application-specific ontologies and graph databases. These also serve to compare, standardize, and ensure the quality of the imported data.<\/p>

Based on this knowledge, thalabus-powered chatbots can generate accurate, verifiable answers<\/b> in the desired language. While these answers are also generated using language models, they are based on the actual imported data<\/b> and data from current websites. This virtually eliminates hallucinations and incorrect answers like those sometimes seen with ChatGPT and others. Because thalabus always maintains the entire chain of answer generation and source systems, the user can easily access the sources of information directly. This type of answer generation is an optimized, so-called Retrieval Augmented Generation (RAG).<\/p>

Update February '24:<\/b> Recently, even Gemini and ChatGPT offer a \"Deep Research\"<\/b> mode for searching for answers on current websites. However, these models cannot access internal\/sensitive company data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Empower Your Customers with Self-Service and Support through AI Chatbots<\/strong><\/em><\/p>

halabus chatbots revolutionize customer self-service and support by providing instant answers and personalized assistance. While leveraging publicly available data for common queries, thalabus maintains the highest level of security for your sensitive customer data. Private information<\/b> resides within your existing systems and is accessed only when specifically required, ensuring compliance and data protection<\/b>.<\/p>

With thalabus, access to sensitive data is strictly controlled through existing system authorizations. Users can even be guided through the process of requesting access if needed.\u00a0<\/span><\/p>

Connecting your systems to thalabus unlocks even greater potential, enabling chatbots to display dynamic graphs and visualizations directly from your data sources <\/b>. Customers can effortlessly track orders, review purchase history, and even request changes (like delivery address updates) through natural language interactions \u2013 no need for them to understand the complexities of your backend systems.<\/p>

thalabus can be seamlessly embedded within your existing portal and customized to reflect your brand identity.<\/p>

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thalabus provides the foundation for a truly effective self-service experience.<\/b><\/p>

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